
Warranty
Industry Leading 12-Month Warranty
If that wasn't enough we created an option to help our customers keep their bottles in their hands, drinking wonderful hydrogen-rich water for many years to come!
We now offer lifetime protection plans!
Our plan will guarantee that if your ionbottle product stops working or if the battery in your battery malfunctions and stops holding a charge, that we will replace it for free! The only thing you'll have to do is cover the shipping fee per verified replacement.
Our lifetime protection plan covers one single replacement per purchase. There are no exceptions to this policy.
If you change your mind, you have 45 days from purchase date to request for return.
Please email hello@ionbottles.com to request a warranty replacement or to start a return. We will request some information from you to verify your purchase. If a replacement was selected, you will receive it within 10-15 business days using our standard shipping option. Shipping and handling charges will apply for replacements.
Lifetime Protection plans must be purchased before your order has been delivered to be valid. No refunds will be offered on Lifetime Protection fees if you decide to cancel or return your order.