We're in this together.

At IonBottles, we recognize how disheartening it can be to anticipate a product, only for it to arrive damaged, go missing, or even be stolen. Rest assured, we are here for you and we value your satisfaction above all.

To ease the frustration of such an unforeseen incident, IonBottles offers Package Protection to our customers. This has been designed specifically to help you in times like these. If you have already invested in this protection, you have taken the right step to safeguard your purchases.

Now, let's get you back to a place of peace and satisfaction. Simply fill out the form below to initiate a claim for your product. With just a few clicks, you'll set into motion a process dedicated to rectifying your situation.