All our hydrogen producing water products use a Proton Exchange Membrane (PEM) paired with a Solid Polymer Electrolyte (SPE) electrolysis to split H2O and produce pure molecular hydrogen at high concentrations.
Yes, our products are made from strong food-grade BPA free borosilicate glass.
Each of our products have their own capabilities and capacities. What they all do is produce pure molecular hydrogen gas.
For example our Pro model produces up to 3.0 PPM which means you'll receive double the hydrogen per ounce than the original model. While our pitcher offers 64 ounces, and warming of the water to 109 degrees.
Certainly, you may transfer your freshly hydrogenated water into an alternative glass or stainless steel vessel. It's worth noting, however, that even if the container is sealed, the concentration of hydrogen gas will remain present and testable in the water for about 12 hours.
When you first receive your bottle, there will be a cap covering the PEM plates in the center of the bottle. This cap contains a small amount of water (100% normal) this water keeps the membrane hydrated while we store them in our warehouses. Just remove the cap and wash out the bottle before use.
Note that the water may escape into the bottle causing the inside to look wet and potentially like it's used. Rest assured that your bottle is NOT USED and some water is completely normal.
All remaining oxygen gas is vented from the bottle so only pure molecular hydrogen becomes infused in your water.
Clean your unit gently with mild soap and warm water. If you're in an area with hard water, it's a good idea to occasionally descale the unit. To descale, pour 1/4 cup of distilled white vinegar over the titanium plates in the center of the base, making sure they are fully covered. Allow the vinegar to sit for at least 90 minutes, then rinse. It's best to do this descaling process once or twice a month for the best results.
Please remember not to submerge the base in water, put it in the dishwasher, or use metal brushes for cleaning.
Yes. No research has found that drinking hydrogen-rich water is unsafe during pregnancy.
As always, we recommend consulting with your healthcare provider before changing your diet during pregnancy, especially when consuming products with added supplements or substances like hydrogen-rich water. Your healthcare provider can provide the most accurate and up-to-date information based on your health and circumstances.
Utilizing our advanced, patent-pending Proton Exchange Membrane technology, our bottle or pitcher is compatible with various water sources including tap water, filtered water, reverse osmosis, natural spring, purified, well, and distilled water. Please note that waters with a low mineral content may result in a less pronounced visual reaction.
If you received your bottle or pitcher and it does not produce hydrogen bubbles, or it stopped. Fill your bottle or pitcher with warm water and allow the PEM unit located at the base to soak in water for 24 hours. This will prime the proton exchange membrane which may have dried out stopping it from working properly.
We recommend using room temp, cold water or iced water. DO NOT pour boiling hot water in your bottle or pitcher, as it may cause damage to the proton exchange membrane (PEM).
Doing so may void the warranty.
Depending on which bottle you have, it will be able to generate 15 to 20 times under one full charge and it takes approximately 5-7 hours to fully charge. Remember to always use the supplied USB charging cable.
In our original bottle, the 1.6 ppm hydrogen will remain for 30 minutes or longer when the water was kept in a sealed container. Also whenever you're ready to drink more hydrogen ionized water, all you have to do is just press the power button and the bottle will run for 3 minutes.
Nope! That is one of the main benefits to an IonBottle compared to our single use competitors out there. Our bottles are reusable, rechargable, and never stop creating Hydrogen water for years to come.
According to the research conducted, the patients & athletes that consumed 4-5 bottles per day or about 60 ounces of hydrogen-rich water would achieve optimal results and benefits.
The responses we have received from our customers is that their water has a better taste after being run through their ionizing water bottle or pitcher then before.
Please allow our team 1 - 2 business days to process your order and to be packaged then delivered to our shipping carrier. Note that we do not process or ship orders over the weekend.
Average transit times for United States & Canada: • Express Shipping 3 - 7 Business days
• Standard Shipping 11 - 15 Business days
Orders shipped to Alaska, Hawaii, and Canada can take longer.
Average transit times to International: • Express Shipping 7 - 9 Business days
• Standard Shipping 10 - 19 Business days
With our industry-leading 45-day return policy, and our award winning customer service team. IonBottles is the #1 highest rated hydrogen product company in the U.S.
If in the less than 3% chance you decide to return your purchase. We do offer hassle free returns when your order is still in its original packaging within 45 days from the purchase date.
We offer prepaid return labels when shipping your item back within the United States. The return shipping fee will be deducted from your total refund amount.
Please email and a member from our customer care team will assist you through this process. Your customer care representative will let you know in advance what your refund total will be and answer any questions you might have.
Returned products that do not pass our inspection process may be eligible for a partial refund. We are not responsible for the shipping fee to send back any product deemed ineligible for a refund or exchange.
Industry Leading 1 Year Warranty
We believe so much in our product that we back it for an entire year. If that wasn't enough we created a secondary option to help our customers keep drinking hydrogen water for years.
To file a claim please email us with your name and order number. Please include a description of the warranty issue in question, and include a photo or video evidence to share with us.
Warranty replacements are typically approved within 3-5 days, and shipped out within two days. Shipping for warranty replacements are not covered by ionbottles.
We'd recommend simply spot cleaning or wiping the sleeve clean.
Yes it can. Note that the sleeve does not have any cut out holes for the button, this is by design. You can still press each of the bottons on the bottles when they are covered with a protective sleeve.
Looking for something a bit more indepth? Check out our YouTube chanel for more videos.
Reach out by contacting us and we'll be happy to help with your questions.
Please note that our response times may vary. Monday-Friday 9 AM - 5 PM Pacific.
I was introduced to ionBottles from a coworker. She brought her bottle in and the whole clinic was asking about it. I ordered one and have been using it everyday since, it's been a positive change for me.
- Melissa S.
I was referred by a friend to ionbottles I couldn't have made a better investment for my health this past year. I refill it and use it nearly every single day. I can definitely notice on days when I don't drink from it.
- Regina M.
I'm finding myself drinking more water than I have ever in my life. Since March I started drinking from my bottle 5x a day easily. I have also recommended it to my friends and my next door neighbor.
- Alex M.
I love the taking my ionbottle to the gym. Hydrogen-infused water is my secret supercharger, giving me an extra boost of energy and focus when I need it most. Might just have stumbled onto something here!
- Sarah F.
I recently purchased an ionBottles from their website and I have to say, I'm really impressed with the quality and effectiveness of these bottles. The ionization process is easy and I appreciate the science behind it.
- John M.
These guys found a way to safely release the hydrogen and vent the oxygen in H2O. The studies I've read show more hydrogen intake means more antioxidants. I find myself drinking more water than before.
- Philip R.
I've noticed a significant improvement in the taste of my water since I started using it. The water just tastes cleaner and fresher, and it's really made a difference in how much water I drink throughout the day.
- Lori L.
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