IonBottles offers an industry leading 1-Year warranty

Return Policy

With an industry-leading 45-day return policy, and our award winning customer service team  IonBottles is the #1 highest rated Hydrogen Generating water bottle on the market today!

We are happy to accept returns in their original packaging within 45 days of the purchase date.

We offer return labels when shipping from within the United States. Please email and a member of our customer care team will assist you through the process. The return shipping and restocking fee will be deducted from the total refund amount. Your customer care representative will let you know in advance what your refund total will be.

If a product does not pass our return inspection, it may not be eligible for a full refund. We are not be responsible for the shipping fee to send back any product deemed ineligible for a refund or exchange.

Damaged or Defective Bottles

Please inspect your order upon arrival and contact us within 48 hours of receiving your purchase if you notice any items that are damaged or defective, or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-returnable items

We do not accept returns of protection plans, extended warranties, gift cards, charging cables, clothing or hats, or bottle protection sleeves. We also do not refund any shipping or handling fees.


A member of our team will let you know once your refund has been processed. Once approved you will be automatically refunded to your original payment method. Please note it can take 7-14 business days for your bank or credit card company to process and post your refund.

All open and used products may be subject to a 15% recertification fee, a member of our customer care team will let you know in advance.

What our customers are saying!

#1 Top Rated Ionizing Water Bottle IonBottles

Great product and customer support!

I had bought an IonBottle a few months ago and its battery started to malfunction. I contacted customer support and was sent a new bottle without any hassle. I am very happy with how this was handled--and to be able to drink hydrogen-rich water again!


Thoughtful design and health giving product.

Excellent service from education about the product to delivery. I instantly felt uplifted and energized and that feeling continues with use. I am drinking more water now. Somehow It tastes better. The system charges easily. I am grateful for this thoughtfully designed health giving product.

TA - Trustpilot Verified

Product quality is excellent!

Product quality is excellent, and works as advertised. Make water from any source more crisp and refreshing while getting the benefit of hydrogen infusion.


Light and bubbly, great tasting water!

My ion bottle works wonderfully, charges quickly, and changes colors to tell me when it's on, when it's done, and when it needs to be charged/is charging. I use distilled water, which can taste flat on its own, but the ion bottle makes it bubbly and light and taste great! I would definitely recommend! Fast and helpful customer service as well when I had a question


Lifetime Protection

We offer lifetime protection plans. If your bottle has any issues whatsoever. All you have to do is contact us and we will send you a replacement.

Free Shipping

Orders are processed daily and usually shipped out within 48 hours. We offer two methods of shipping, free standard ground and express delivery.

USA Based Company

Located in Corvallis, Oregon. We are here to help you if you should have any questions, our goal is to make sure you're 100% satisfied.

Giving Back

One of the ways we give back is by providing underprivileged families who often cannot afford luxury health products like an ionbottles, at cost.